My loafers, one of the shoes 👞 heel ripped, and they replaced it with no questions asked, i just took a picture,
I love the shoes 👞 i had mistakenly ordered , and 8, they sent me my correct size 10 before i could make it to the post 📫 office 🏬 to return the size 8
Nice looking shoes. Very narrow. I’ve always worn size 10.5, but I had to exchange multiple times (wasn’t elegible for a refund due to purchasing at sale price) all the way up to a size 12 (way too long) before they weren’t squeezing my feet. No customer service phone number, only email, which was a bit frustrating. Also, not a fan of the reflective strip on the heel. Can’t really fathom the purpose of that for a dress shoe


















